Refund Policy
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Wrong Item Delivered – Speed_Group
Step 1 – Raise a replacement request within 3 days from delivery by emailing Speedgroup87@gmail.com
or calling 9220929306 / 01147535173, along with clear images of the incorrect product and your Order ID.
Step 2 – Please allow 48 working hours for our team to review your request.
Step 3 – Upon approval, we will arrange reverse pickup through our courier partner.
Step 4 – If reverse pickup service is unavailable in your area, we will guide you with an alternative return process.
Step 5 – Once the incorrect product is received and verified, we will dispatch a replacement (subject to stock availability) or initiate a refund.
Item Damaged During Transit – Speed_Group
Step 1 – Raise a request within 3 days of delivery by emailing Speedgroup87@gmail.com
or calling 9220929306 / 01147535173, along with clear images of the damaged product and your Order ID.
Step 2 – Allow 48 working hours for review and verification.
Step 3 – Upon approval, our courier partner will arrange pickup of the damaged item.
Step 4 – If reverse pickup is unavailable at your location, we will provide an alternative return solution.
Step 5 – Once the product is received and inspected, we will ship a replacement (subject to stock availability) or process a refund accordingly.
Return or Replacement Not Applicable In Following Cases
• Products that have been installed, used, or physically damaged
• Missing or damaged original packaging
• Requests raised after 3 days from delivery
• Products damaged due to improper installation or handling
• Special bulk or custom orders (if applicable)
Order Cancellation – Speed_Group
Orders may be cancelled only before they are processed or dispatched.
Once processed or shipped, cancellation will not be possible.
Shipping Charges – Speed_Group
Free Shipping may be available on orders above a minimum cart value (subject to change).
Cash on Delivery (COD) is available on eligible orders and serviceable locations.
Shipping charges displayed at checkout will be considered final.
Pricing Information – Speed_Group
While we strive to ensure accuracy in product descriptions, images, specifications, and pricing, occasional typographical or technical errors may occur. The final price is confirmed only after successful order placement.
If a product is listed incorrectly due to an error, Speed_Group reserves the right to cancel or refuse the order unless it has already been dispatched. In such cases, we may contact you for confirmation or cancel the order with notification.
An order is considered accepted only once dispatched. Until dispatch, we reserve the right to modify pricing or cancel orders with proper notice.
If payment has been processed for a cancelled order, the full amount will be refunded to the original payment method.
Prices, stock availability, promotions, and discounts are subject to change without prior notice.